IT Manage Services

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KITS approach all new engagements with a six stage process: assessment, strategy, plan, implement, manage, and review. KITS ensures that as your valued IT partner, we make no assumptions about your business or your needs, no matter your size or scope. KITS works in hand in hand with you to reach an agreed common goal, this helps us establish an understanding on what we both want to achieve, and we treat all of our clients with the same systematic approach. KITS’s relationship together with the client is viewed very much as a journey and our approach ensure that we start out with clear goals and make certain the successful management of any developments and ongoing changes.

SERVICE DELIVERY

All our services are provided by our experienced yet friendly and approachable staff, and we take pride in our core quality, which is service therefore extensive effort is taken to ensure that our IT support and management services are delivered to our clients via well-defined methods and first class tools. Our support and service tools allow us to continually manage and monitor client systems networks, this in return allows us to quickly identify and rapidly rectify issues, keeping things running smoothly in top condition while maintaining service excellence.

The company guarantees you the following:

IT Consultancy Consultations with Certified Professional Engineer
Up-to-date Technologies
Wired and wireless Solutions
Back-end Servers and Storage consolidation
Exceptional support and service delivery
M2M Technology & Applications and Next Generation Voice Packet Network
IP Telephony